Skip to content Check a FESCO bill using the 10-digit Customer ID associated with the electricity connection. This option is useful when the 14-digit reference number is unavailable; enter the Customer ID exactly as printed on a recent bill.
If you have a 14-digit number instead, use the guide to locate and enter your FESCO reference number. Independent information website; not an official FESCO or PITC service.
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The public FESCO bill interface supports the 10-digit Customer ID when the 14-digit Reference Number is unavailable. Select Customer ID, enter all 10 digits exactly as printed on a recent bill, and open the available record. A CNIC, meter number, name or mobile number should not be entered in that field.
A customer ID is a unique number connected to a FESCO electricity account. It helps identify the consumer record in the billing system.
The customer ID is different from the 14 digit reference number. Do not enter a meter number, CNIC, mobile number, or account holder’s name in the Customer ID field.
You can find the customer ID in the consumer information section of a previous FESCO electricity bill. It is normally printed near other account details, including the reference number and consumer name.
The exact position can change if the bill design is updated. Look for the label “Customer ID” and copy the complete number shown next to it.
Follow these steps:
After the correct bill appears, you can review the amount, due date, meter reading, units consumed, and other available information.
The customer ID and reference number both relate to your electricity connection, but they are not interchangeable.
A standard reference number contains 14 digits, while the customer ID contains 10 digits. Always select the correct search option before entering your number.
If you paste a 10 digit customer ID into the reference number field, the form may reject it or fail to show the expected bill.
Yes, if the billing form provides a Customer ID option and you have the correct 10 digit ID. This gives you another way to locate the bill without using the 14 digit reference number.
However, checking by customer ID is not the same as checking by name, address, meter number, mobile number, or CNIC.
The standard online bill form uses a reference number or customer ID. A CNIC should not be entered into either field.
FESCO may provide separate official services for customer information updates or identity registration, but those services should not be confused with the regular online bill lookup.
Yes. Select Customer ID on the public bill interface and enter the 10-digit number exactly as printed on a recent bill.
Look in the consumer-information area of a recent bill. Do not confuse it with the 14-digit Reference Number or the meter number.
Confirm all 10 digits and the selected field. If it still fails, try the Reference Number or contact FESCO for account-specific confirmation.
No. The Customer ID field expects the 10-digit billing identifier offered by the public interface, not a CNIC.
Identifier availability was checked against the PITC FESCO bill interface. See our Sources and Fact-Checking process. External portals, layouts and policies may change.
Reviewed by FESCO Team. Last updated: September 22, 2026.