Skip to content Obtain a duplicate FESCO bill online when the original paper bill is delayed, lost or damaged. Use the 14-digit reference number or 10-digit Customer ID associated with the connection to open the latest available copy.
After reviewing the amount and due date, follow the FESCO bill PDF download guide or the FESCO bill printing guide. Independent information website; not an official FESCO or PITC service.
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A duplicate bill is useful when the paper copy is missing, delayed or damaged. Open the latest available billing record with the supported 14-digit Reference Number or 10-digit Customer ID, then review the account, amount and due date. You can print or save that available bill after confirming it belongs to the correct connection.
The easiest way to check a duplicate bill is with your 14 digit reference number. This number identifies your electricity connection in the billing system.
Enter all 14 digits without spaces or dashes. Check the number carefully before continuing because one incorrect digit can prevent the correct bill from appearing.
You may also check your bill with the 10 digit customer ID printed on your previous FESCO bill. Select the Customer ID option and enter the complete number in the provided field.
The reference number and customer ID serve different purposes, so make sure you select the option that matches the number you are entering.
After entering your details, select the search button. You will be directed to the online billing system, where your latest available duplicate bill can be viewed.
The online copy usually contains the same essential billing information as the printed bill delivered to your address.
Once the bill opens, use your browser’s print option to print a physical copy. You can also select “Save as PDF” as the printer destination to store the bill on your phone or computer.
A clear printed copy can normally be used for payment where printed electricity bills are accepted.
Your duplicate bill may show:
Review the consumer details before downloading or paying the bill. If the displayed information belongs to another connection, return to the form and check the number you entered.
A duplicate copy is helpful when the original bill does not arrive before the payment deadline. It can also replace a bill that has been misplaced or damaged.
Tenants, property owners, office administrators, and business operators may also use online copies to maintain monthly electricity expense records.
Use an online duplicate when the paper bill is missing, delayed or damaged, or when you need another copy of the latest available record.
It is an online copy of the available billing record, not the paper bill delivered to the service address. Check the account details before use.
The public bill interface offers the 14-digit Reference Number and 10-digit Customer ID. Enter the identifier exactly as printed on a recent bill.
Recheck the selected identifier and digits, then try again later because billing data or the external service may still be updating.
Checked against the PITC FESCO bill interface and the official FESCO website. Read our Sources and Fact-Checking process. External portals, layouts and policies may change.
Reviewed by FESCO Team. Last updated: September 22, 2026.